Returns & Exchanges

At The Cashmere Sale, we want you to be completely satisfied with your luxury purchase. If your item isn't the perfect fit or color, we offer a 30-day return window for unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided by our system and securely package your cashmere items in their original packaging.

• 3.
  Ship the Package

  Drop off your return at any authorized carrier location, ensuring you keep the tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items for quality, we will issue a refund to your original payment method within 5-7 business days.